Not totally satisfied with your purchase? We want to make it right. That's why returns at PRIVÉ REVAUX are easy.
You may return any frame for any reason within 14 days of the original purchase date to receive a full merchandise refund on the frames via your original form of payment (including PayPal). Merchandise must be returned and received unworn, in the original packaging, with the original shipping invoice.
ALL SALES ITEMS ARE NONREFUNDABLE
Just follow these simple steps for:
- Send an email to firstname.lastname@example.org with the following information:
- Order number (ie. #1012)
- Email address used with the order
- Reason for return
Please allow 7-10 days to process your return and credit your original form of payment. Postage is required for return.
COVID-19 Update: All parcels returned to facilities will be quarantined for 72 hours following delivery. The returns process will begin after this time period has elapsed. This protocol will help ensure the safety of our employees as they are handling outside parcels directly from the public.